The Royal Aberdeen Workshops for the Blind
& Disabled
Registered Charity Number SC008877
Trading as Glencraft
132 Wellington Road
Tullos
Aberdeen
AB12 3LQ
Privacy
Glencraft is the trading name of The Royal Aberdeen Workshops for the Blind & Disabled,
a charity registered in Scotland, Charity Number SC00887.
The purpose of this statement is to explain how we use personal information
that we may obtain about you. By registering as a user of any services provided
by us on this website and by using this website generally you agree to this
use.
Use of your personal information
When you register and use this website you will be asked to provide certain
information including your contact details. We will store this data and
hold it on computers [or otherwise]. This data will be used by us to fulfil
our agreement with you.
We may use information that you provide or that is obtained by us for the
following purposes:
• To register you with our website and to administer our website
services;
• To process orders;
• For marketing and customer satisfaction analysis to enable us to
review, develop and improve the services which we offer;
• We may use the information to contact you about products or services
we feel may interest you from the information we have. We may keep you informed
of such products and services (including special and discounts) by any of
the following methods
- e-mail
- telephone
- post
- fax
If you do not wish to receive information about such products and services,
please tick the opt-out box provided when registering on this website.
Fraud Prevention
In order to protect our customers and ourselves from fraud and theft, we
may pass on information that we obtain from making identity checks and other
information we have in our customer records to financial and other organisations
(including law enforcement agencies) involved in fraud prevention and detection.
The Data Protection Act and Disclosure of Your Information
Under the Data Protection Act we have a legal duty to protect any information
we collect from you. Any information we hold should be accurate and relevant
and not excessive and not retained for longer than is necessary. It should
be kept securely to prevent unauthorised access by third parties. You have
the right to see what is held about you upon receipt of a written request
and payment of a fee and you have the right to correct any inaccuracies.
Any information that you give us is held by us in a secure enviroment.
Any details you give us will remain completely confidential. We confirm
that we operate sufficient and appropriate technical and organisational
measures to protect against unauthorised or unlawful processing of such
personal data and against loss, falsification or destruction of, or damage
to such personal data. We do not rent, sell or loan any identifiable information
regarding our customers to any third party without their consent.
We endeavour to take all reasonable steps to protect your personal information.
However we cannot guarantee the security of any data you disclose online.
You accept the inherent security risks of providing information and dealing
online over the internet and will not hold us responsible for any breach
of security unless this is as a result of our negligence.
Cookies
Cookies are small data files created on your computer when you visit a
website. Cookies store information to personalise a user experience. If
you wish, you can adjust your browser not to accept cookies. If you do this,
you will still be able to browse the site but you may not be able to use
all the facilities within the site.
Cookies allow us to understand who has seen which pages to determine how
frequently particular pages are visited and to determine the most popular
areas of our website. Depending on the type of cookie used, cookies allow
us to make our website more user friendly and permanent cookies allow us
to save your password so that you do not have to re-enter it every time
you visit our site.
Please note that cookies do not contain confidential information such as
your home address, telephone number or credit card details. We do not exchange
cookies with any third party websites.
Your browser also generates other information including your Internet Protocol
address (“IP address”). An IP address is a set of numbers which
is assigned to your computer during a browsing session whenever you log
onto the internet via your internet service provider or your network (if
you access the internet, for example, from a computer at work). Your IP
address is automatically logged by our servers and used to collect data
about visitors to our website. We do not use your IP address to identify
you personally.
We only keep cookies for the duration of your visit to our website, except
where you save your login-in name and password as referred to above.
Changing Your Details
To change any of your registered details on our website, enter your details
into the members login. Once logged in change any of the details shown and
click ‘update my details’.
If you wish to be removed from our website, then please e-mail info@glencraft.co.uk specifying
the email address that you wish to be removed. Please note that it may take
up to 28 days to action your request.
Links to Other Websites
Please be aware that our site may link to other websites which may be
accessed through our site. Information in any external links is maintained
by other organisations over which we have no control. By providing
a link, we do not necessarily endorse any views expressed within
the linked site and we are not responsible for the data policies
or procedures or the content of these linked websites.
Contact Us
If you wish to see our records of any correspondence you have sent to us,
you can contact us by e-mailing info@glencraft.co.uk, by telephoning
us on 01224 873366 or by sending a fax on 01224 894659. Alternatively,
you may write to us as Glencraft, 132 Wellington Road, Tullos, Aberdeen,
AB12 3LQ.
Changes to this Privacy Policy
We reserve the right to amend our policy at any time with or without notice,
so please review this statement periodically. |
Terms & Conditions 
